ESCALATION MATRIX FOR PMKVY (NIC AEBEAS)
| Query Related | L1 Support | L2 Support | L3 Support | L4 Support |
|---|---|---|---|---|
| Organization onboarding | Ph: +91-11-47451600-610 EXT: 752, 763 Direct No: 01147451615, 01147451616 Email:- bas-msde@gov.in |
Ph: +91-11-25788001 EXT: 125 Email:- aebasnet-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- aebasmgr-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- kashyap@nic.in |
| Sub Division Activation Related | Ph: +91-11-47451600-610 EXT: 752, 763 Direct No: 01147451615, 01147451616 Email:- bas-msde@gov.in |
Ph: +91-11-25788001 EXT: 125 Email:- aebasnet-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- aebasmgr-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- kashyap@nic.in |
| Credential related | Ph: +91-11-47451600-610 EXT: 752, 763 Direct No: 01147451615, 01147451616 Email:- bas-msde@gov.in |
Ph: +91-11-25788001 EXT: 125 Email:- aebasnet-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- aebasmgr-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- kashyap@nic.in |
| Candidate Registration Related | Ph: +91-11-47451600-610 EXT: 752, 763 Direct No: 01147451615, 01147451616 Email:- bas-msde@gov.in |
Ph: +91-11-25788001 EXT: 125 Email:- aebasnet-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- aebasmgr-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- kashyap@nic.in |
| BAS Device Related | Ph: +91-11-25788001 EXT: 125, 123 Email:- bas-msde@gov.in |
Ph: +91-11-25788001 EXT: 125 Email:- aebasnet-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- aebasmgr-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- kashyap@nic.in |
| Software Download & Other Query | Ph: +91-11-47451600-610 EXT: 752, 763 Direct No: 01147451615, 01147451616 Email:- bas-msde@gov.in |
Ph: +91-11-25788001 EXT: 125 Email:- aebasnet-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- aebasmgr-skill@gov.in |
Ph: +91-11-25788001 EXT: 123 Email:- kashyap@nic.in |
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